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Definition of Personal Information

The privacy policy means personal information as defined in clause 1, article 2, of the Personal Information Protection Law, that is, information about an existing individual that can identify the individual by using the name, birthday, and other descriptions included in the information (including information that can be compared with other information and consequently helps identify an individual).

Purposes of Using Personal Information

The Consortium uses customers’ personal information for the following purposes.

1. To provide and develop products and services handled by the Consortium
2. To inform customers of products, services, and various promotional activities handled by the Consortium
3. For marketing, surveys, and analyses aimed at improving or upgrading the quality of products and services handled by the Consortium
4. To provide the Consortium’s maintenance and support services
5. To notify customers of changes to the rules of the Consortium’s services
6. To respond to violations of the Consortium’s rules or policies (hereinafter referred to as “the rules”)
7. To check customers’ financial accounts
8. To confirm transfer transactions made at financial institutions
9. To contact customers urgently
10. For other purposes related to the above purposes of use

Changes in the Purposes of Using Personal Information

The Consortium may change the purposes of using personal information within the limits recognized within reason, if the purposes of using it are considered relevant, and it will inform customers, or make an announcement, if there is any change.

Limitations to the Use of Personal Information

The Consortium does not handle personal information beyond the limits necessary to achieve the purposes of use without customers’ approval, except as permitted by the Personal Information Protection Law or other laws. However, this shall not apply to the following cases.

1. If it is based on a law
2. If it is necessary to protect human lives and property, and difficult to get customers’ approval
3. If it is especially necessary to improve public health or promote the sound development of children and difficult to get customers’ approval
4. If it is necessary to cooperate with a governmental agency, a local public body, or an entity entrusted with a duty to carrying out their work as stipulated by law, and getting customers’ approval may hinder the execution of the work

The Proper Acquisition of Personal Information

The Consortium acquires personal information properly and does not acquire it by false or other illegal methods.

The Safe Management of Personal Information

The Consortium exercises necessary and appropriate supervision of its employees to manage personal information safely and without risks, including the loss, destruction, falsification, and leaking of personal information. If the Consortium entrusts an entity with the handling of personal information in whole or in part, it also exercises the necessary and appropriate supervision to ensure that the entity manages personal information safely.

Providing Information to Third Parties

The Consortium does not provide personal information to third parties without getting customers’ approval beforehand except as permitted by the Personal Information Protection Law or other laws. However, the following cases do not apply to the aforementioned provision of personal information to third parties.

1. If the Consortium entrusts the handling of personal information in whole or in part within the limits necessary to achieve the purposes of use
2. If personal information is provided to a business for the purpose of consolidation or other purposes

Disclosure of Personal Information

When a customer requests the Consortium to disclose personal information based on the Personal Information Protection Law, we disclose it to a customer without delay, after checking if the request is from the customer himself/herself. (We report customers that do not have the required personal information.) However, this does not apply to cases where the Consortium is not obliged to disclose personal information based on the Personal Information Protection Law or other laws. Please note that we charge a fee (800, tax included, per transaction) for disclosing, correcting, or discontinuing using personal information.

Correcting Personal Information

When a customer requests the Consortium to correct, add, or delete (hereinafter referred to as “correct”) their personal information based on the Personal Information Protection Law, for the reason that it is not incorrect, we make the necessary investigations without delay to the extent necessary to achieve the purposes of use, after checking if the request is from the customer himself/herself, correct the contents of the personal information based on the result, and report this back to the customer (if we decide to make no corrections, we also report it to the customer). However, this does not apply to cases where the Consortium is not obliged to correct personal information based on the Personal Information Protection Law or other laws.

Discontinuing Using Personal Information

When a customer requests the Consortium to discontinue using or to delete (hereinafter referred to as “discontinue using”) their personal information based on the Personal Information Protection Law, for the reason that their personal information is being handled beyond the limits of the purposes of use announced beforehand, or for the reason that it has been acquired in a false or illegal manner, and it turns out that the request is reasonable, the Consortium discontinues using their personal information without delay, after checking if the request is from the customer himself/herself, and it will report the results back to the customer. However, this does not apply to cases where the Consortium is not obliged to discontinue using personal information based on the Personal Information Protection Law or other laws.

The Use of Cookies and Other Technologies

The Consortium uses cookies and similar technologies. These technologies are useful to see how the Consortium provides its services and to improve them. Users who wish to disable cookies can do so by changing the settings of their web browsers. However, disabling cookies may not enable them to use some of our services.

Contact

Please call the following phone number if you would like to request disclosure of your personal information, make comments, ask questions, or make a complaint.

For personal information,

call this phone number: 03-3407-6554

※Questions about transactions or services are not accepted by phone.
We apologize for the inconvenience, but please send an inquiry form for these. Thank you for your understanding and cooperation.

Continuing Improvements

The Consortium reviews the handling of personal information properly, strives to continuously make improvements, and changes the privacy policy as necessary.